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Responsibilities
• Handling service inquiries from customers
• Administering new and renewal maintenance contract sales activities
• Liaising with vendor' service centres for warranty claims, technical support and / or service schedules.
• Preparing the corresponding maintenance contracts
• Coordinating the work schedules for the service team
• Performing ad hoc duties as required
Requirements:
• Diploma or above
• 2-3 years relevant working experience in related fields
• Good knowledge of contract fundamentals
• Strong interpersonal skills; ability to work effectively at all levels in a collaborative team environment
• Superior command of spoken and written English and Chinese
• Customer-oriented with excellent telephone manner and interested in dealing with people
• Self-motivated, independent, well organized, detail orientated and able to work under pressure
• Relevant working experience in I Sales / Marketing and Customer Service is preferred
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
• Handling service inquiries from customers
• Administering new and renewal maintenance contract sales activities
• Liaising with vendor' service centres for warranty claims, technical support and / or service schedules.
• Preparing the corresponding maintenance contracts
• Coordinating the work schedules for the service team
• Performing ad hoc duties as required
Requirements:
• Diploma or above
• 2-3 years relevant working experience in related fields
• Good knowledge of contract fundamentals
• Strong interpersonal skills; ability to work effectively at all levels in a collaborative team environment
• Superior command of spoken and written English and Chinese
• Customer-oriented with excellent telephone manner and interested in dealing with people
• Self-motivated, independent, well organized, detail orientated and able to work under pressure
• Relevant working experience in I Sales / Marketing and Customer Service is preferred
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
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