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Here at The Upper House, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun.
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at The Upper House?
The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.
Job Overview
This role leads all initiatives related to revenue generation and distribution channels to maximise profitability of our hotels. We strive to acquire business by achieving the hotel yield, directing sales activities and implementing marketing plan. Those who are thrive on challenges and are passionate about meeting new people will enjoy this role.
Key Responsibilities
Welcome to the core of what being an E-Commerce Manager is all about!
Here's the quick lowdown on what you'll do day-to-day:
• Formulate direct channel Rooms sales strategies and campaign for The Upper House and Pacific Place apartments
• Monitor OTA partners and website performance metrics, collaborate with online promotional campaigns and managing relationships, and assist in developing new products
• Create cross-promotional opportunities with third party sites or sister properties
• Oversee and maintain the property brand website, special offer page, Wechat, SEO/SEM and all the ecommerce channels to ensure contents and pricing are aligned with commercial objectives
• Analyze customer data and trends to adapt strategies that enhance the e-commerce platform, increase sales conversions, identify potential areas for expansion and improve customer retention
• Maintain a close working relationship with Marketing Communications team to develop e-commerce strategy
• Submit monthly sales activity reports and perform other assigned duties
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
• A degree holder in Communications, Marketing or E-Commerce
• At least 3 years of experience in a luxury hotel marketing / role preferred
• Ability to execute projects to ensure commercial success
• Excellent command of both written and spoken English and Chinese
The Cherries on Top (Nice-to-Haves):
• Good team player with strong communication and interpersonal skills
• Self-motivated and capable to work under pressure
We've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
• Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
• Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
• Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.
Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
• Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Join our wellness programme to elevate your mental and physical wellbeing!
• Enjoy discounts at our restaurants, bars, and spa -- at all locations!
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
Swire Properties Hotel Management Limited
With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story.
Ready to join us at The Upper House?
The Upper House conjures a sense of tranquility with the warmth of a private residence. Overlooking Hong Kong’s bright lights from above Admiralty’s Pacific Place, our House has 117 rooms. Bespoke service, well-crafted natural materials and a design aesthetic based around the ‘Upward Journey’ creates a timeless serenity that flows through the different rooms of our House.
Job Overview
This role leads all initiatives related to revenue generation and distribution channels to maximise profitability of our hotels. We strive to acquire business by achieving the hotel yield, directing sales activities and implementing marketing plan. Those who are thrive on challenges and are passionate about meeting new people will enjoy this role.
Key Responsibilities
Welcome to the core of what being an E-Commerce Manager is all about!
Here's the quick lowdown on what you'll do day-to-day:
• Formulate direct channel Rooms sales strategies and campaign for The Upper House and Pacific Place apartments
• Monitor OTA partners and website performance metrics, collaborate with online promotional campaigns and managing relationships, and assist in developing new products
• Create cross-promotional opportunities with third party sites or sister properties
• Oversee and maintain the property brand website, special offer page, Wechat, SEO/SEM and all the ecommerce channels to ensure contents and pricing are aligned with commercial objectives
• Analyze customer data and trends to adapt strategies that enhance the e-commerce platform, increase sales conversions, identify potential areas for expansion and improve customer retention
• Maintain a close working relationship with Marketing Communications team to develop e-commerce strategy
• Submit monthly sales activity reports and perform other assigned duties
Requirements
Here's exactly what you need to excel in this role:
The Non-Negotiables (Must-Haves):
• A degree holder in Communications, Marketing or E-Commerce
• At least 3 years of experience in a luxury hotel marketing / role preferred
• Ability to execute projects to ensure commercial success
• Excellent command of both written and spoken English and Chinese
The Cherries on Top (Nice-to-Haves):
• Good team player with strong communication and interpersonal skills
• Self-motivated and capable to work under pressure
We've kept it short and sweet – just the essentials you'll need.
What We're Looking For: The Soul Behind the Skillset
Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you.
• Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you.
• Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together.
• Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same.
Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better.
Benefits
For Every Member of Our Family:
• Experience our 4.5-day work week, an extra half day each week for you to look after yourself, be healthy and be happy!
• Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel?
• Join our wellness programme to elevate your mental and physical wellbeing!
• Enjoy discounts at our restaurants, bars, and spa -- at all locations!
• Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos!
We offer attractive benefits and excellent career development opportunities to our team members.
Want to be one of us? Please send us your CV.
Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
Swire Properties Hotel Management Limited