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Responsibilities:
CRM (40%):
• Identify and communicate bugs and requirements to the central Happy Retail team.
• Generate post-campaign reports and conduct analyses to identify optimization opportunities.
• Assist in the onboarding process for new users in Happy Retail/QR code projects.
• Assist in the development of training materials and user guides.
Digital & E-commerce (40%):
• Assist in regular delivery of assets and guidelines to local markets.
• Assist in digital animation execution with local markets.
• Assist in monthly online animation reports with central E-commerce team.
• Consolidate feedback and requests from local markets and relay them to the central E-commerce team.
Ad hoc (20%):
• Assist in preparation of launch plans and regional reports.
Profile:
• Bachelor Degree in Business/ Commerce Studies or related field
• Good command of English and Chinese, knowledge of other languages will be a plus but not mandatory
• Basic programming / MySQL knowledge will be a plus but not mandatory
• Related internship experience as an advantage
• Knowledge of MS Word, MS Excel and MS PPT
• Able to work independently
• Eager to learn and perform
• Self-motivated, attention to details with strong sense of responsibility
• Mature, good interpersonal and presentation skills
• Able to work as a full-time intern for full working days (Mon- Fri)
CRM (40%):
• Identify and communicate bugs and requirements to the central Happy Retail team.
• Generate post-campaign reports and conduct analyses to identify optimization opportunities.
• Assist in the onboarding process for new users in Happy Retail/QR code projects.
• Assist in the development of training materials and user guides.
Digital & E-commerce (40%):
• Assist in regular delivery of assets and guidelines to local markets.
• Assist in digital animation execution with local markets.
• Assist in monthly online animation reports with central E-commerce team.
• Consolidate feedback and requests from local markets and relay them to the central E-commerce team.
Ad hoc (20%):
• Assist in preparation of launch plans and regional reports.
Profile:
• Bachelor Degree in Business/ Commerce Studies or related field
• Good command of English and Chinese, knowledge of other languages will be a plus but not mandatory
• Basic programming / MySQL knowledge will be a plus but not mandatory
• Related internship experience as an advantage
• Knowledge of MS Word, MS Excel and MS PPT
• Able to work independently
• Eager to learn and perform
• Self-motivated, attention to details with strong sense of responsibility
• Mature, good interpersonal and presentation skills
• Able to work as a full-time intern for full working days (Mon- Fri)
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