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E-Commerce Officer - Welcome Fresh Graduates

Salary undisclosed

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What You Will Be Doing

• Assist merchants, both newly acquired or existing accounts, on daily operations, including but not limited to order management, logistics arrangement, customer services, bank-end system enquiries, marketing promotion etc.

• Maintain service level to merchants in every aspect

• Assist in merchant training workshops and develop merchant education and marketing materials

• Streamline operation procedures and facilitate the newly acquired merchants in every aspect

• Regular review the workflow in regard to the fast-growing business

• Plan and improve the efficiency of work processes, by working closely with internal stake holders

• Manage and upgrade the E-commerce system to fulfill business needs

• Carry out and complete ad hoc projects and tasks assigned by Management

Who is our Right Fit

• Degree in business or other related discipline

• Minimum 1 year of relevant working experience

• Experience in e-Commerce / retail / training/ Customer Service industry is an advantage

• Proficient in MS Office, particularly in PowerPoint, knowledge in Salesforce is an advantage

• Good presentation and interpersonal skills

• Fluent written and spoken English and Chinese